Good Idea, wrong context

Pune recently introduced a Bus Rapid Transport (BRT) system. Apparently a technical committee of IIT professors and similar ilk recommended this over train/tram systems. On the face of it, its a good idea. dedicated tracks for high speed buses.
I think the solution suffers from 2 major shortcomings. One the existing roads are narrow and reserving two lanes for buses reduced the width of the rest of the road a lot. Then the BRT lanes at times criss cross with normal lanes leading to weird sorts of stops. Second is something more Pune and India specific.
What this technical solution completely misses is the human element. BRT buses can only be rapid if the drivers can safely speed. In India in general and Pune in particular, chances are that someone will come in the way unexpectedly. Look at some of my other posts on this. This is a city where while the traffic is moving in response to a valid green light, vehicles from red light facing lanes cut into it expecting the vehicles with valid signal to yield instead. Then there are the bus passengers.
On the way to work, the stretch in Hadapsar (locality) BRT got introduced today leading to all sorts of Jams (its supposed to solve jams by the way). 3 lanes suddenly have to collapse in 2. It did collapse because traffic cops were enforcing it. I am sure the day cops are not there, the BRT lanes will have all sorts of vehicles on it.
Then we had bus passengers coming out of bus. Now they want to come to the normal lanes and go shopping or whatever they want to do. So every 5 seconds someone happily crosses over in front of the oncoming traffic. Some of them realize that they lost a loved one back in BRT stop so immediately go back again cutting across traffic, retrieve the dude or the dudette and cut back again leading to utter chaos. Lets face it, we Indians simply do not have traffic sense and in their defence, there is no safe way to come to the other side of the road from the BRT stop that is in the middle of the road because their is no subway not a bridge to do so.
There is a lesson here. Mere technical suitability is not enough. You have to match the solution to the people too.